Type of class

Contextual Inquiry

Analysis & problem definition, Between one and two hours, Collaborative team setting, Group, On-line Classroom activity, Practice-based, Up to 15 / By ticon_team

Contextual Inquiry is a interview method to uncover who users really are and how they work on a day-to-day basis. This creates a empirical basis for the later design.

Usability/User Testing

Assessment & evaluation, Between half an hour and one hour, Collaborative team setting, Group, Practice-based, Up to 15 / By ticon_team

User (or usability) testing is a process of evaluating a solution idea for a future product or service to see how well it fits the problem or need of the indented target users. The aim of user testing is further more to gather feedback and insights from users in order to improve the user experience, usability and functionality.

Sketching

Between half an hour and one hour, Collaborative team setting, Group, Ideation & Conceptual design, On-line Classroom activity, Practice-based, Up to 15 / By ticon_team

The sketching method is a technique used in the ideation or conceptual design phase of the creativity process to explore and generate new ideas quickly. It involves creating rough, low-fidelity sketches of concepts and ideas to communicate, visualize and evaluate them.

Product Vision Box

Between half an hour and one hour, Collaborative team setting, Design & Prototyping, Group, On-line Classroom activity, Practice-based, Up to 15 / By ticon_team

The Product Vision Box is a fun, useful and collaborative tool, typically utilized at the onset of a new project, that enables team members to clearly define, understand and communicate the vision of a solution. The idea is derived from typical product packaging such as cereals.

NABC

Between half an hour and one hour, Collaborative team setting, Group, Ideation & Conceptual design, On-line Classroom activity, Practice-based, Self-work by students, Up to 15 / By ticon_team

NABC – Needs, Approach, benefit, Competition – is used to frame the development and communication of innovative solutions based on user needs and value creation. It a good way to structure pitches.

Scenarios

Between half an hour and one hour, Between one and two hours, Collaborative team setting, Group, Ideation & Conceptual design, On-line Classroom activity, Practice-based, Up to 15 / By ticon_team

Written Scenarios are plausible descriptions of the future, in which an idea or solution has become reality. Together with Personas they are quick way to explore how a problem is solved for an intended target group and show the usage of a solution in a given context.

Type of class

Contextual Inquiry

Usability/User Testing

Sketching

Product Vision Box

NABC

Scenarios

Trivia Quiz

Feedback Session

Idea Purchase

Spider Meeting