Between one and two hours

Contextual Inquiry

Analysis & problem definition, Between one and two hours, Collaborative team setting, Group, On-line Classroom activity, Practice-based, Up to 15 / By ticon_team

Contextual Inquiry is a interview method to uncover who users really are and how they work on a day-to-day basis. This creates a empirical basis for the later design.

Scenarios

Between half an hour and one hour, Between one and two hours, Collaborative team setting, Group, Ideation & Conceptual design, On-line Classroom activity, Practice-based, Up to 15 / By ticon_team

Written Scenarios are plausible descriptions of the future, in which an idea or solution has become reality. Together with Personas they are quick way to explore how a problem is solved for an intended target group and show the usage of a solution in a given context.

Spider Meeting

Between one and two hours, Collaborative team setting, Group, Ideation & Conceptual design, On-line Classroom activity, Practice-based, Up to 15 / By ticon_team

Spider Meetings a great way to generate sparkling ideas around a specific problem or task. It is a combination of brainwriting, pitching and sketching. Ideas are fleshed out and evaluated from the edge of the spider’s web to the center.

6 Thinking Hats

15-25, 25+, Amount of people, Analysis & problem definition, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Ideation & Conceptual design, Type of activity, Type of class, Undetermined, Up to 15 / By ticon_team

Six Thinking Hats, a teaching model promoting critical and creative thinking, is used for exploring different perspectives towards a complex situation or challenge.

Storytelling

15-25, Amount of people, Analysis & problem definition, Between half an hour and one hour, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Half an hour or less, Ideation & Conceptual design, Individual, On-line Classroom activity, Practice-based, Theory-based, Type of activity, Type of class, Up to 15 / By ticon_team

Storytelling is all about engaging an audience by applying narrative techniques, it involves bidirectional communication between a storyteller and the listeners aiming to reach them emotionally.

Delphi Technique

15-25, 25+, Amount of people, Assessment & evaluation, Between one and two hours, Collaborative team setting, Design & Prototyping, Duration, Engineering areas, Group, Group or individual activity, More than 2 hours, On-line Classroom activity, Practice-based, Type of activity, Type of class / By ticon_team

It is one of the most widely used techniques for prospective analysis by using expert assessment

Storyboard

15-25, 25+, Amount of people, Between half an hour and one hour, Between one and two hours, Collaborative team setting, Design & Prototyping, Duration, Engineering areas, Group, Group or individual activity, Half an hour or less, Ideation & Conceptual design, Individual, More than 2 hours, On-line Classroom activity, Practice-based, Self-work by students, Type of activity, Type of class, Up to 15 / By ticon_team

Storyboarding is a technique that visually depicts a user’s interaction with your product.

World / Knowledge Café

15-25, 25+, Amount of people, Analysis & problem definition, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Ideation & Conceptual design, More than 2 hours, Type of activity, Type of class, Undetermined, Up to 15 / By ticon_team

Also known as “World Café” or “Knowledge Café” is a structured conversational process to share knowledge between smaller groups of people that are discussing a topic.

Scamper

Amount of people, Analysis & problem definition, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Ideation & Conceptual design, On-line Classroom activity, Practice-based, Type of activity, Type of class, Up to 15 / By ticon_team

SCAMPER is considered one of the easiest, most direct brainstorming methods. The simple technique is based on the idea that what’s new is actually based on something that already exists.

Journey Map

Amount of people, Analysis & problem definition, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Individual, More than 2 hours, On-line Classroom activity, Practice-based, Self-work by students, Theory-based, Type of activity, Type of class, Up to 15 / By ticon_team

Journey maps combine storytelling and visualisation, allowing the individual/teams to understand and address the customer’s needs. Storytelling and visualisation are essential aspects of a journey map as they are effective in conveying the information in a concise, impactful and memorable way. A journey map creates a shared vision which is critical and is the main aim of creating a journey map.