Between one and two hours

Storytelling

Storytelling is all about engaging an audience by applying narrative techniques, it involves bidirectional communication between a storyteller and the listeners aiming to reach them emotionally.

Storyboard

Storyboarding is a technique that visually depicts a user’s interaction with your product.

World / Knowledge Café

Also known as “World Café” or “Knowledge Café” is a structured conversational process to share knowledge between smaller groups of people that are discussing a topic.

Scamper

SCAMPER is considered one of the easiest, most direct brainstorming methods. The simple technique is based on the idea that what’s new is actually based on something that already exists.

Journey Map

Journey maps combine storytelling and visualisation, allowing the individual/teams to understand and address the customer’s needs. Storytelling and visualisation are essential aspects of a journey map as they are effective in conveying the information in a concise, impactful and memorable way. A journey map creates a shared vision which is critical and is the main aim of creating a journey map.

Five Ws and H

This is a simple but powerful tool for cutting quickly through the outward symptoms of a problem to reveal its underlying causes (WHY), so that you can deal with it once and for all. How to dela with the issue is represented by the H (HOW).

Experiential Learning

Experiential Learning can be defined as “learning by doing” as it blends learning with experience, and therefore covers a very broad knowledge development process.