Analysis & problem definition

Fishbone Diagram

A fishbone diagram is a visual tool used to identify the root causes of a problem. The method is a more structured approach to other root cause identification tools such as 5 Whys. The problem or the effect is displayed on the head of the fish and the possible causes are listed along the smaller bones of the fish under various categories.

Five Ws and H

This is a simple but powerful tool for cutting quickly through the outward symptoms of a problem to reveal its underlying causes (WHY), so that you can deal with it once and for all. How to dela with the issue is represented by the H (HOW).

Experiential Learning

Experiential Learning can be defined as “learning by doing” as it blends learning with experience, and therefore covers a very broad knowledge development process.

Reframing Matrix

The Reframing Matrix technique helps to overcome cognitive biases in ideation and problem analysis by enabling the students to look at a problem from other than their usual perspective.

Taking a Picture

The “Taking a Picture” method is about each student going outside to take one picture of their own choosing and show it to the rest of the group.