Up to 15 – Page 2

Lotus Blossom

15-25, 25+, Amount of people, Between half an hour and one hour, Collaborative team setting, Design & Prototyping, Duration, Engineering areas, Group, Group or individual activity, Ideation & Conceptual design, On-line Classroom activity, Theory-based, Type of activity, Type of class, Up to 15 / By ticon_team

The Lotus Blossom Technique is a structured brainstorming exercise used to expand on a central idea or problem.

Storyboard

15-25, 25+, Amount of people, Between half an hour and one hour, Between one and two hours, Collaborative team setting, Design & Prototyping, Duration, Engineering areas, Group, Group or individual activity, Half an hour or less, Ideation & Conceptual design, Individual, More than 2 hours, On-line Classroom activity, Practice-based, Self-work by students, Type of activity, Type of class, Up to 15 / By ticon_team

Storyboarding is a technique that visually depicts a user’s interaction with your product.

World / Knowledge Café

15-25, 25+, Amount of people, Analysis & problem definition, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Ideation & Conceptual design, More than 2 hours, Type of activity, Type of class, Undetermined, Up to 15 / By ticon_team

Also known as “World Café” or “Knowledge Café” is a structured conversational process to share knowledge between smaller groups of people that are discussing a topic.

Scamper

Amount of people, Analysis & problem definition, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Ideation & Conceptual design, On-line Classroom activity, Practice-based, Type of activity, Type of class, Up to 15 / By ticon_team

SCAMPER is considered one of the easiest, most direct brainstorming methods. The simple technique is based on the idea that what’s new is actually based on something that already exists.

KANO Analysis

Amount of people, Analysis & problem definition, Assessment & evaluation, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Individual, More than 2 hours, On-line Classroom activity, Practice-based, Self-work by students, Type of activity, Type of class, Up to 15 / By ticon_team

The Kano Analysis model (pronounced “Kah-no”) is an analysis tool used to explore and measure the customer’s emotional responses to the product’s features. The tool allows for prioritising features and creating product roadmaps based on the likelihood of customer satisfaction.

Impact Analysis

Amount of people, Assessment & evaluation, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Individual, More than 2 hours, Practice-based, Self-work by students, Type of activity, Type of class, Up to 15 / By ticon_team

Impact analysis technique assists in identifying the potential consequences of any change made to a system. It can be used in environments such as software development, change management, business pivoting, altering an existing revenue stream etc.

Day in the life

Amount of people, Analysis & problem definition, Assessment & evaluation, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Ideation & Conceptual design, Individual, More than 2 hours, On-line Classroom activity, Practice-based, Self-work by students, Type of activity, Type of class, Up to 15 / By ticon_team

A “Day in the life” is used to elicit the interaction points of a user and the solution in the context of their daily life. The method helps gain insight into the needs, behaviour and goals of the user.

Personas

Amount of people, Analysis & problem definition, Between half an hour and one hour, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Half an hour or less, Ideation & Conceptual design, On-line Classroom activity, Type of activity, Type of class, Undetermined, Up to 15 / By ticon_team

A Persona represents a fictional character that represents a type of customer or user. The fictional character or persona is created from the synthesis of research data on actual users/customers, generalising on a specific type of user/customer. This method is based on research and is intended to assist in understanding the consumers’ needs, behaviours, experiences, and goals.

Journey Map

Amount of people, Analysis & problem definition, Between one and two hours, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Individual, More than 2 hours, On-line Classroom activity, Practice-based, Self-work by students, Theory-based, Type of activity, Type of class, Up to 15 / By ticon_team

Journey maps combine storytelling and visualisation, allowing the individual/teams to understand and address the customer’s needs. Storytelling and visualisation are essential aspects of a journey map as they are effective in conveying the information in a concise, impactful and memorable way. A journey map creates a shared vision which is critical and is the main aim of creating a journey map.

Fishbone Diagram

Amount of people, Analysis & problem definition, Assessment & evaluation, Between half an hour and one hour, Collaborative team setting, Duration, Engineering areas, Group, Group or individual activity, Half an hour or less, On-line Classroom activity, Practice-based, Type of activity, Type of class, Up to 15 / By ticon_team

A fishbone diagram is a visual tool used to identify the root causes of a problem. The method is a more structured approach to other root cause identification tools such as 5 Whys. The problem or the effect is displayed on the head of the fish and the possible causes are listed along the smaller bones of the fish under various categories.